FAQ’s

SALES & MARKETING QUESTIONS

Please visit Meet the Team page and select your country from the drop down list to meet your local marketing consultant.  Alternatively, please email [email protected].

We are happy to include your business.  Please contact customer service at 800-744-3000 or [email protected].

Absolutely! First steps are to review the business descriptions supplied by you and the Yello Media sales consultants, to assess if we have enough content to write a fully detailed business profile. One of our team of writers may still need to contact you directly with more questions.  Our aim is to ensure that our writers can write an interesting, relevant, thorough description rich with keywords to maximise SEO. Please contact customer service at 800-744-3000 or [email protected] to get started today!

Yes, absolutely! One of our team of writers will contact you directly and ask you questions about your business to better understand the goods and services you provide. We will also ask for photos that you may wish to include to accompany and support the content. Once the copy has been compiled, you will receive a proof of the content written and you’ll be asked to review and approve it for accuracy. We can take the stress out of the process for you. Please contact customer service at 800-744-3000 or [email protected] to get started today!

There is no disputing that placement prominence guarantees eyeballs see your advertising message. The outside front cover, spine, outside back cover, inside front cover and inside back are all considered ‘prime print positions.’ A Yello Media sales media consultant in your country can supply you with a rate sheet. Please contact customer service at 800-744-3000 or [email protected] to get started today!

Yes, Yello Media can help you. QR codes are an effective way to monitor response to your advert. They are fast and effective to use and provide consumers with unlimited information that can be changed and updated regularly. If you are seeking better engagement with your audience via video and interactive promotions, then QR codes offer the best opportunity to achieve these results. Please contact customer service at 800-744-3000 or [email protected] to get started today!

Directories are available at the local Telco (Flow, BTL, BTC, etc.) gas stations, post offices and many additional locations, depending on your country.  If you need help finding a directory please contact customer service at 800-744-3000 or [email protected]. In the meantime, please search www.findyello.com.

Yes, we publish a newsletter monthly that promotes our interviews with local entrepreneurs, highlights Caribbean culture, and features articles that inspire healthy living. All we need is your email address! You can subscribe by clicking here.

We always welcome the opportunity to interview Yello advertisers. We love to hear about the story of your journey to success, so we invite you to share your advice and insights with our communities and readers. Please contact our Content Editor, Chantel DaCosta, at [email protected] to set up an interview.

We would be happy to assist. Please contact customer service at 800-744-3000 or [email protected].

PAYMENT / BILLING QUESTIONS

Please contact customer service 800-744-3000 or [email protected].

Most customers opt to be billed by Flow for the ease of monthly billing.  If a customer wishes to be billed directly by Yello Media Group, the process is very easy and does not take much time.  Just requires a deposit or full payment upfront.  Please contact customer service 800-744-3000 or [email protected].

Please send request to cancel contract via email at [email protected].  Once we receive, our team will reach out directly via phone to confirm.

HUMAN RESOURCES

Please visit Careers page to search our current openings.

Customer Service Guy